Here’s a bit of news about a work in progress.
We’re in the process of redesigning our front bag support/mud-guard. In the past, some customers have had problems with a build up of claggy mud (is claggy a word? Well you know what we mean) You know, the stuff that sticks to your golf shoes too and makes you finish the round several inches taller.
The plan is to make a new front wheel assembly that doesn’t collect a significant amount of the course in sticky conditions. The picture below shows how the revised part will look. The tooling change is well underway, and we hope to have it in production during October. We’ve designed it so it’ll fit all current GoKarts, so any existing owner that has a clogging wheel problem will be able to take advantage of this revision.
In line with our policy of making updates that solve problems freely available, when released, this will be supplied free of charge. Please note, there’s no need to tell us now if you’d like the part. Please keep an eye on our newsletter; we’ll let you know as soon as we have it available.
Thank you for your efficient service please put me down for a new mud guard when available
Had trouble in the past but didn’t think you’d bother with a redesign, good for you! a blue one please.
I am one of the customers who have experienced front wheel clogging. The problem is mostly from the stuff the green keepers use on paths. It is possible to regularly remove the front wheel and dig out the mud but an improved design would be gratefully received.
Great cart, looking forward to the brolly carrying device. It’s on my Xmas list so hurry up and get it on the market.
Love the look of this new part, put me down for one please.
Took a hacksaw to the spare front mud guard the guys from GoKart kindly sent me as a spare, cutting away all of it between the 2 ridges that run along the top. No more clogging and if anything does get in there it can be cleaned out with a long wooden tee. Doesn’t seem to affect the strength of the part either. Took 5 minutes to do and looks like it’ll see me through until the official part becomes available.
Great servie,please add me to the list for a replacement mud guard as and when.
Thanks
tc
Great news, please add me to the list for a new mud guard assembly as and when
Well done (again)
teecee
It’s not a major problem but a new front end would certainly help. A black one for me please. Have you had any thoughts on how stop a stand bag twisting on the kart or heard about any customer modifications?
Nick,
The trouble with stand bags on trolleys is they’re not designed to go on trolleys. The main compromise with most makes is that they have to lie on their side which makes half the pockets hard to get at. It’s difficult, if not impossible, to design the bag supports to hold all the various shapes and sizes of stand bags the right way round. Some sit better than other though. Don’t know the make, but one customer said the hole in the middle of the GoKart bag stop was perfect to secure the stand mechanism of his bag. We’ll try and find out what make it was and let you know.
What great idea’s, you guys never seem to give up aiming for perfection do you.
Put me down for the new front wheel support/mudguard and the new rear wheels with tread when they become available.
great news, let me know when its available. I will be able to throw away my bent metal thingy which i clean all the grass and mud from the front wheel after a wet round!
Terrific ideas,please put me down for the new front Mudguard and non slip wheels as I had problems last Winter having to remove the front wheel to clean after each round.
What a breath of fresh air, a company that cares about its customers, keep up the good work.
Thank you all.
This is good news I have a problem with the space between wheel and guard clogging up when wet grass clippings are around. This sets off an annoying noise and it is not that easy to clear. Otherwise my Kart is still goig well after 18 months. Please add me for the new assembly.
Cheers Charles
Excellent news, I have experienced problems in wet weather and with frost (the later back in January not recently!).
Many thanks for the grwat service.
John
Please send me a new support/mudguard when they are
available. I have had a problem with the present one getting clogged up. Well done for keeping abrest of these problems.
Very glad I changed to Go Kart.
Many thanks. Peter.
Hi love the design of the new front assembly, can I make a suggestion for a slight change when you are doing the new one.
The rubber band that support s the bagat the bottom is great but the clips on the rubber band do not move around easily to get the band in the right position when clipped onto the front assembly. Could you consider making this better somehow !!1
Thanks
Bob
Bob,
You’ll find the new part has solved this issue too – we’ve moved the hook holes away from the bag so the ends of the bungee are free to swivel to their hearts content
I’d like to take up the free replacement offer when available. The GoKart is the best trolley around but these modifications (mud traps and bungee clips) will make it even better!
Hi Go Kart,
Have read your articles on the new design of the front wheel ‘de-clagger’ and the non-slip wheels, both of which I have suffered from over the last few weeks.
To date, I have used my friend’s sand wedge to poke out the claggy bit caught in the front wheel – I would point out that she’s blissfully unaware of this blatant abuse of friendship, but look on it as a test of true friendship if I’m ever caught!
Therefore, assuming one day I’ll no doubt be rumbled, please could I be upgraded with both the new grippy wheels for the back and a de-clagger one for the front? Thanks x
I’d like to be added to the list for the new front wheel assembly if possible – and also the new wheels too as I have experienced wheel spin on the steeper hills on my course.
I do think the levels of customer service you offer are probably second-to-none in your marketplace. Something I mentioned to a fellow club member recently when he was asking me what I thought of my Go-Kart. Unsurprisingly the next time I saw him on the course a couple of weeks later he was the pround owner of a shiny new Go-Kart!!
Considering buying a go kart – would i get the new wheel fitted when i order it?
Rhonda,
These changes are not available at the moment – they’re in development. Existing owners will get the revised parts free of charge if they would be of use.
New design looks great, and very practical. Excellent to see a commitment to continuous improvement in action. Can you send me one(green if possible) once they are available.
When will the brolly holder be available?
Raymond
Raymond,
We don’t have a date for the brolly holder at the moment. It should be ready later this year. We will keep you posted
Any chance of a slightly larger cardholder in the future? There seem to be a number of clubs and courses that have non-standard score cards and they don’t fit!!!
Rob,
We’ve noticed this. We couldn’t find a way to make the handle wide enough to accommodate all sizes within the original design, and as the mould tool that makes the handle is about the size of Wales already, it’s not going to be easy to fix at this stage. Can we sponsor the card at your club next time it’s printed – on the condition it’s the right size for our card holder?!
Will these new mudguards be sent out to existing customers automatically or does one have to request the said item?
Adrian,
As soon as any new part is available, we’ll let all owners know via our email newsletter. At that point, you can place an order if it’s a part you need.
Great news about the unclaggable front wheel assembly. I’m particularly interested that you’ve redesigned the locations for the dog lead clips of the bungee strap. I mentioned to your staff on the phone when arranging a replacement battery (exceptional service, by the way) that I had to replace mine with a strap from an old pull along because the originals wouldn’t fit with my bag in place. Please include me on the list for a replacement. (But don’t let all these freebees lead to bankrupcy – we still need you!)
Baz,
Don’t worry, we won’t go bust. We’ve had a really busy summer – it seems the GoKart is hitting the sweet spot for lots of golfers, and it looks like we’re here to stay.
Your customer service is top notch – which is hugely refreshing! I have not had an issue with clogging yet, which is quite surprising given the less than sunny summer! I have had an issue with slipping wheels and slightly awkward application of the rubber strap, which hopefully the re-design will solve.
I will gratefully receive the new front and rear wheels once available. Keep up the good work.
Had my golf trolley since June 2007 no problems and still cruising the fairways. However, please supply the new front wheel when available as I have experienced some clogging problems in wet conditions on the existing specification. Keep up the good work and again thanks for the excellent customer care.
P.S. I’m no longer the only owner of a GoKart at Pontypridd Golf Club, the word is getting around!!
Thanks.
Great news re the new front wheel as I experienced problems with “claggy” mud and have also twice picked up a twig which inserted itself through the assembly and was very difficult to remove on the course in wet weather!
Great service as always. My trolley creats great interest wherever I play and I am always being aked for your website address by those interested.
GREAT LOOKS GOOD. ONE OF THE HOLES WHERE THE ELASTIC FASTENER HAS BROKEN ON MINE IVE HAD TO RE DRILL ANOTHER HOLE NO TROUBLE MY FAULT I BROKE IT
WHAT ABOUT THE SUGGESTION I SENT IN AGES AGO ABOUT PUTTING TREAD ON THE WHEELS ANY OF YOUR BOFFINS ANY GOOD IDEAS FOR THIS. THERE ARE ABOUT SIX /SEVEN GO KARTS NOW AT MY CLUB SOME OF THE NEW KID ON THE BLOK HAVE MADE COMMENTS RE TREAD
REGARDS DIGBY
Digby,
We’re getting on with tread on the wheels (see here). We’re calling the new wheels “The Scurrah’s” in your honour. Have we got to pay you royalties too?
Hi GoKart, put me down for new front end and rear tread wheels please. Took kart out for first time this morning – in the pouring rain on hilly terrain but i must say i am more than impressed with the power of this kart – i dont think it struggled with any undulations even in the slippery conditions!
Many thanks, top notch
Adam
Thanks guys for looking after your customers.
Please put me down for a new front bag support. I have picked some sticky mud in recent wet conditions.
The GoKart continues to impress everywhere I take it and attracts a lot of interest.
Bill Cranston and I were just talking about the front wheel clogging up and he wasn’t sure if he’d read the email right as to the replacement. I felt really guilty as it was me who talked him into buying his GoKart!! So, thank you for redesigning it and replacing FOC. By the looks of the sneaky peek, it should be fine now. Every where I play people are asking me where I got my trolley and I put them straight onto your website. ( I think 10% should just about cover it!!). Only joking.
Keep up the good work!!
John McQuiston
Agree with other responses about the new front wheel, the last few weeks have been particularly problematic with clogging due to the weather conditions and the state of the rough on the course. It looks as if the new design will solve that problem and look forward to ordering one.
It is also good to see how you continue to try to improve on an already great design and I am sure, for instance, that the umbrella holder will be well received.
Another opportunity for me to impress with this update!! Bring it on!!
Looks good, but so is the existing one. It cleans cut grass off nicely if you pull the cart backwards, from stationary.
I addition I would like to receive the new front wheel and the new tyred wheels when available
The new bag support looks great, so as soon as ready i would like one for my wifes trolley, also the new all weather wheels to stop side slip on our soggy course.Thanks in anticipation.
Jim.
Mark says :
I would like to recieve the new front wheel and the new tryed wheels when avaliable aswell , our course gets a bit boggy and grass gets stuck under front wheel and its quite annouying. In anticipation .
Mark
This new bag support would benefit from a larger foot to rest the bag on as I have a problem with the foot of my stand bag twisting on the small foot, if it was a bit longer it would rest on the sole of the bag and not the stand foot, does this make sense?
Steve
Steve,
We know what you mean. We’ve tried loads of different make of stand bag on the GoKart. The trouble is there are many different base/stand configurations. There’s no way we can make one design to suit them all. We hope our latest stab at it will be a good compromise.
Cart bags are a different thing completely – we’re confident they’ll all fit the GoKart really well
Thanks, Interesting you responded on my birthday, I will treat as a present from you!
OK seriously … reading between the lines do I take it the new front wheel has the foot bit been changed?
Steve
Hi Steve,
Well happy wotsits! And yes, you can have a new lower bag rest as a prezzie but…it hasn’t been possible to make the foot stick up any higher, given the design constraints of modifying the existing tool. It couldn’t be made bigger.
Just bought my new GoKart,used it the first time,generally very happy except the front wheel is sucking up the cut grass/leaves and mud.Oh,green keeper were busy tinning the fairways.I wonder if my new trolley bought in Oct has the old design.
Hi Ling –
You’ll benefit from the new lower bag rest when it’s moulded, we’ll let you know when it’s ready to send. All very easy to fit and no more clogging! Glad everything else is hunky dory and you’re enjoying the GK.
I haven’t had any problems with mud/grass in the front assembly despite there being a lot of wet freshly cutgrass on my course at times.
However, I have split the odd finger-nail when strugglng to get the bungee clips to rotate, so I would appreciate a replacement when available (red for preference) just to save my nails !
When I bought my GoKart in February this year, I also bought a spare battery carrier, as the battery (18 hole type) from my defunct imported and “auto-collapsing ” old trolley was still useable (although it needed economic use to get round the full 18 holeswith the old trolley). Used on the GoKart, on alternate rounds, it still easily copes with 18 holes and recently, when I forgot to put the other battery (the one from GoKart ) in my car boot ready for a 36 hole day, the old battery was still coping at the end of the second round. Your machine really does “what it says on the tin”.