FAQs

General Questions:
Q1. Does the GoKart need any maintenance?
Q2. How long to charge the battery?
Q3. How many holes does the battery last?
Q4. How long will a new battery last before it needs replacing?
Q5. I don’t know whether to get the 18 or the 36 hole battery. Help!
Q6. I’ve already got a powered golf trolley battery. Can I use it with the GoKart?
Q7. Can I use ‘hedgehog wheels’?
Q8. What if I have a problem?
Q9. Where can I see a GoKart?
Q10. How long do you take to deliver?
Q11. Is it ok to take the GoKart battery on a plane?
Q12. Will any golf bag fit the GoKart?
Q13. Does the GoKart freewheel?
Q14. What kind of slope can a GoKart cope with?
Q15. What if I forget my battery?
Q16. How fast does a GoKart go?
Q17. What’s the maximum weight a GoKart can carry?
Q18. I have two batteries and I use them in rotation. Do I need two chargers?
Q19. Your trolley makes my car dirty. Do you make a bag to put the GoKart in?
Q20. Can I sit down when I play golf with my GoKart?
Q21. Can I use a pressure washer to clean the GoKart?

Questions about the GoKart Automatic:
Q22. Do I have to keep holding the handle all the time and will it stop if I let go of the handle?
Q23. Is it a remote or wireless system that detects your walking speed?
Q24. How much extra does the GoKart Automatic cost compared to the standard model?
Q25. Can I still fit my GoKart umbrella and bottle holder to the automatic handle?
Q26. Does the GoKart Automatic affect power consumption?
Q27. What’s the switch for that I can see on the handle?
Q28. Will the Automatic still work if I’m wearing gloves?
Q29. I like to switch off down hills. Can I still do this?
Q30. Is it possible to upgrade an existing trolley?
Q31. Can I come to the factory to have the upgrade fitted?
Q32. Can you send me a loan trolley while mine is being upgraded?
Q33. Can I trade my old trolley in for a GoKart Automatic?
Q34. Can the larger scorecard cover be fitted to the GoKart with standard speed control?
Q35. Is the GoKart Automatic patented?
Q36. Can the GoKart Automatic read my mind

Q1. Does the GoKart need any maintenance?
A. Not a bit. Just charge the battery.
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Q2. How long does it take to charge the battery?
A. About 12 hours.
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Q3. How many holes does the battery last?
A. With a battery in good condition, at least 18 holes with the standard 20Ah battery, and 36 holes with the long range, 26Ah option.
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Q4. How long will a new battery last before it needs replacing?
A. This is going to sound like it’s written by a politician, but it really is difficult to give a straight answer. There’s a wide variation. Some factors that make a difference are; weight of golf bag, frequency of use, temperature (batteries aren’t as efficient in cold weather), recharging promptly after use,  and staying on the fairway helps a bit too. Besides all that, there can be a variation between two batteries even if they’re used in identical conditions. As a rough (very) guide, you need to treat yourself to a new one sometime between one and three years.
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Q5. I don’t know whether to get the 18 or the 36 hole battery. Help!
A. Most people only need the 18 hole battery. If you play 36 holes in a day you’ll need either the larger battery, or alternatively two smaller batteries. Please don’t order the bigger battery ‘just in case’ thinking that you want to be sure it’ll get you round your particularly hilly/long course. The 18 hole battery will eat any course you throw at it for breakfast, and still be wagging its tail ready for more. It’s really powerful, and will even do 27 on one charge with all but the heaviest of bags. If you do opt for two batteries please remember to alternate them. This will get the best use out of both.
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Q6. I’ve already got an electric golf trolley battery. Can I use it with the GoKart?
A. Yes, as long as it’s the right size, click here for more info. We can supply you with a fitting kit. A small amount of DIY effort is involved but there are really clear instructions to follow, and from a save-the-planet point of view, as much as we’d really love to sell you a new battery, if there’s some life left in your old one then we’re keen for you to use it.
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Q7. Can I use ‘hedgehog wheels’?
A. Yes, and we’ve got together with the Hedgehog Golf Company, to produce a set of wheels to fit the GoKart. They incorporate the patented stud design accepted by green keepers all over the world to be kind to the course in wet conditions. They come in kit form, which includes all three wheels and simple to follow fitting instructions. Please check with your club to make sure they allow Hedgehog wheels on the course.
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Q8. What if I have a problem?
A. You can call our team of technical experts who’ll work out what needs to be done to get you up and running again. If your trolley needs to come back to base for repair we can even lend you a GoKart to keep you on the road (and, as long as you live within mainland UK, this is free apart from the shipping cost, whether you’re in warranty or not). If it’s a battery or charger problem we’ll send you a replacement straight away. You shout, we jump.
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Q9. Where can I see a GoKart?
A. The GoKart is only available to buy direct from us. We designed it and manufacture it here, in the UK. If you’re not sure, you can buy one and use it for up to one month. If you don’t want to keep it we’ll collect the trolley and give you a complete refund with no quibbling, but you will come off our Christmas list.
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Q10. How long do you take to deliver?
A. We usually despatch between 1 and 3 days of receiving an order (this can vary due to seasonal demand or unusual circumstances, but we’d let you know if this were to happen). Delivery is the next working day after despatch for most mainland UK addresses.  For the Highlands and Islands of Scotland, off shore addresses and Ireland delivery can take one or two days longer, but if you want to live amongst some of the best scenery in the world, that’s the price you pay. If you have a particular deadline (birthday/holiday/forgot anniversary guilt), let us know and we’ll bend over backwards, turn somersaults and triple saltos to fit in with your plans.
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Q11. Is it OK to take the GoKart battery on a plane?
A. For the lead/acid battery the answer is yes. In theory. It’s classified as non-hazardous, sealed and non-spillable and safe for transit by any means. However, we have heard of some airlines not accepting this, and having their own definitions. If you need to take your GoKart for a holiday, check with your airline first.

 The situation with lithium batteries and planes is not so straightforward. You will definitely have to check with your airline to get the latest information.
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Q12. Will any golf bag fit the GoKart?
A. Any standard bag will fit.
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Q13. Does the GoKart freewheel?
A. Yes. It freewheels in the direction it drives, so forward. This means that if you do have a problem you can still trundle the trolley in front of you.
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Q14. What kind of slope can a GoKart cope with?
A. Anything you can get up without climbing gear. Seriously, we’ve tested the trolley on some really extreme courses, and it eats them all for breakfast. The reason for this is our rather muscular 230W motor, which quietly pumps iron in the garage while you’re not looking.
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Q15. What if I forget my battery?
A. You’re a bit stuck.The battery, when clicked into position, is an integral part of the trolley, holding the whole unit together. Life is not fun with a floppy GoKart. Expect derision.
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Q16. How fast does a GoKart go?
A. Fast. We haven’t put it on a running machine but at full pelt you’d need a steady jog to keep up with it. When speed golf follows the trend for speed dating etc, we’re ready for it. The motor once again is the culprit.
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Q17. What’s the maximum weight a GoKart can carry?
A. We need to be more specific here. The maximum weight it can carry is two (supposedly adult) men riding on one trolley around the GoKart office. Testing was however cut short when they crashed into the photocopier. In a sensible situation on the golf course, you wouldn’t want more than about 15kgs on the trolley. We don’t say this is a maximum, but if you volunteer to carry everyone else’s stuff you will have to buy a battery more often than if you kept quiet. We leave it up to you. Mind the photocopier though.
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Q18. I have two batteries and I use them in rotation. Do I need two chargers?
A. No. The important point to remember is that once charged, our batteries stay fully charged for several weeks when disconnected from the charger. The method with two batteries and one charger is as follows: Starting with both batteries fully charged, have one on the charger and one standing by off the charger. When you play, use the battery which is NOT on charge. When you come back, take the other battery off charge and put the one just used on charge. Repeat this routine every time and you will use each battery equally and will never go out to play with a flat battery (on your golf trolley).
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Q19. Your trolley makes my car dirty. Do you make a bag to put the GoKart in?
A. Yes, we make a really nice bag. It’s tough, has a proper zip that won’t break, and it’s just the right size to make your GoKart feel loved and all cuddly and warm.
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Q20. Can I sit down when I play golf with my GoKart?
A. Yes, you need the GoKart seat. It’s really easy to er…sit on.
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Q21. Can I use a pressure washer to clean the GoKart?
A. We advise you not to. Any water sprayed directly at the ventilation slots could get inside the drive unit. This might force water past the seals (no, not the type with flippers), and into the gubbins.
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Q. Do you offer a vegetarian option?
A. That’s just silly.
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Q. Can I get wing mirrors for my GoKart?
A. Yes, but only as part of a kit that includes 22 spotlights, a Vespa badge and a copy of Quadrophenia on DVD. (Subject to availability/Price on application)

Now, do you have any more sensible questions?
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Q22. Do I have to keep holding the handle all the time and will it stop if I let go of the handle?
A. You don’t have to hold the handle all the time. Once you’re walking, if you let go, the trolley will continue running at the same speed. If you want to stop, go faster or slow down, just grab the handle again and the Automatic will change it’s speed accordingly.
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Q23. Is it a remote or wireless system that detects your walking speed?
A. No. The GoKart Automatic handle has micro-switches built into it. They detect the small amount of pressure that you transfer through the handle as your speed changes, and adjust the motor speed to suit.
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Q24. How much extra does the GoKart Automatic cost compared to the standard model?
A. £30
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Q25. Can I still fit my GoKart umbrella and bottle holder to the Automatic handle?
A. You can. There is a slight modification to the umbrella holder, but we’ll supply these revised parts free of charge to all existing owners of umbrella holders that require them.
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Q26. Does the GoKart Automatic affect the power consumption?
A. Yes. It uses less battery power to play 18 holes, compared to the GoKart with standard speed control. This is because it will always use the minimum amount of power to keep up with you. With the standard speed control you can be holding the trolley back without realising it.
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Q27. What’s the switch for that I can see on the handle?
A. It’s an isolator switch. If you leave the trolley unattended, outside the clubhouse for example, manually moving the trolley won’t cause the motor to start. Once out on the course, this switch is not used.
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Q28. Will the Automatic still work if I’m wearing gloves?
A. Yes. You can wear anything you like on your hands, and the Automatic will work just fine.
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Q29. I like to switch off down hills. Can I still do this?
A. You don’t have to. The GoKart Automatic will automatically switch off the motor when you go down hills.
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Q30. Is it possible to upgrade an existing trolley?
A. Yes, but it has to come back to the factory and it involves some quite major surgery. We can arrange to collect the trolley from your home or work, bring it back to base, carry out the upgrade and return it afterwards. We take care of everything. For more information on ordering this, please click here.
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Q31. Can I come to the factory to have the upgrade fitted?
A. You can by appointment only, and your trolley will be under the knife for around two hours. We will sit you down and give you a sweet cup of tea to help you get over this.
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Q32. Can you send me a loan trolley while mine is being upgraded?
A. We offer this service free of charge to UK owners that have a breakdown only. It’s not available free of charge when we get your trolley back for this upgrade. We suggest you organise to have your trolley collected at a time when you won’t miss it too much.
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Q33. Can I trade my old trolley in for a GoKart Automatic?
A. We don’t have a trade in option, but any GoKart can be upgraded from standard to automatic.
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Q34. Can the larger scorecard cover be fitted to the GoKart with standard speed control?
A. No
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Q35. Is the GoKart Automatic patented?
A. We currently have a patent application pending for the Automatic.
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Q36. Can the GoKart Automatic read my mind
A. Yes. And no, your bum doesn’t look big in that kaftan and why would you want to dip that poodle in chocolate sauce and who cares what David Cameron would look like wearing a tutu?
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