“I am the kind of customer who demands good service, the kind who won’t let poor service or a poor product pass. To be perfectly honest I can be a demanding pain in the backside. With GoKart the service has been so good that I have been taken aback and somewhat shocked.”
Alan W
(who actually wasn’t a pain in the bum at all.)
Shocking service.
5 responses to “Shocking service.”
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DON’T BE TOO SHOCKED THEY’VE LOOKED AFTER ME BRILLIANTLY ASWELL !
This by far the best trolly for the value on the market, and the after sales service is the best by miles. Everybody at my Golf Club certainly know’s about GOKART, keep selling this great product..
Tony B,
My GoKart was delivered to my golf club at South Kyme, Lincs. (near Woodhall Spa) within 15 hours of my online order. That’s just incredible.
So far after about three months of regular use only one playing partner has commented on the noise. His trolley is silent and I have to give him eight shots. Ah well you can’t have everything. I’ll settle for my GoKart any day. It gets many amiring glances and his is just one of the others.
The best after sales service I have ever experienced – seriously! I am in no way affiliated to the company but am overwhelmed by their dedication to customer satisfaction.
I have to agree that the people at Go Kart know how to look after customers. After sending an email on Friday 29th Feb with a couple of questions and minor problems i received a phone call on Monday 3rd March to discuss further and two new parts arrived today the 4th following the phone call They have sent me a new front wheel mud guard with the top slotted out as an interim solution while they engineer a full solution to mud and debri build up and a score card cover as i had broken mine.
Its a new product and they really want to improve it and make it perfect so they appreciate user feedback possitive or negitive. whey would anyone buy a power trolley anywhere else.